Trainers

Leroy Frank Ratnam

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Founder, Chief Master Trainer

Leroy Frank Ratnam is the founder of Sales Excellence Institute, an award winning Sales Training School, recognised as Singapore’s leading Sales Training School. In 2014, Leroy was appointed as the Country Director of Sales & Marketing Institute International (SMI) in Singapore.

Ais Sarah

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Master Trainer

Ais Sarah is a Master Trainer with Sales Excellence Institute. She has more than 17 years of training experience and her core competence lies in the areas of peak performance, entrepreneurship and business.

Dennis Tan

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Master Trainer

Dennis Tan is a Master Trainer with Sales Excellence Institute. He has a total of 16 years of Consumer & Corporate Banking experience with Standard Chartered Bank & United Overseas Bank.

Diana Rahman

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Specialist Trainer

Diana Rahman is a Specialist Trainer with Sales Excellence Institute.Diana is a successful Image Consultant & Style Coach having spent 10 years with Jill Lowe International. She has since been in this industry for 17 successful years. After 6 years as a former professional in the banking industry, Diana made a vital switch and pursued her passion for Personal Development.

Veronique Ficheux

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Lead Trainer

Veronique Ficheux is a Lead Trainer with Sales Excellence Institute. She has a total of 20 years of training experience, in which she has been involved with Robbins Research International for the past 15 years. A highly qualified individual in numerous fields, she has a wide global exposure in training individuals and organisations.

Shah Nanda

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Lead Trainer

Shah Nanda is a Lead Trainer with Sales Excellence Institute. Shah Nanda holds a Bachelor of Business Administration in Marketing Bolton USA, Graduate Diploma in Human Resource Management UK, International Diploma in Teaching and Training UK, Diploma in Hospitality, Diploma in TESOL, Diploma in Workplace Safety Health, Singapore Hotel & Tourism Education Centre Certificates in Hotel Sales & Marketing, Food & Beverage Management, Event & Convention & Hotel Law & Security.

Shawn Soo

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Lead Trainer

Shawn Soo is a Lead Trainer with Sales Excellence Institute. Shawn Soo is a Trainer and Coaching Trainer of Neuro Linguistic Programming (NLP) licensed by Richard Bandler and Society of NLP. He is a Certified Facilitator for Myers-Briggs Type Indicator (MBTI) Step I and Step II and TetraMap. He is also a certified 5 PATH hypnotherapist in good standing with National Guild of Hypnotists, USA, and a Trained and Certified Associate Facilitator for Communities of Practices (CoP) for Human Capital Singapore.

Jamali Bin Natijol

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Lead Trainer

Jamali Natijol is a Lead Trainer with Sales Excellence Institute. Jamali holds an Master of Arts in Instructional Design and Technology from the National Institute of Education/Nanyang Technological University (Singapore).  A firm believer in the principle of Applied Learning, he advocates that adults learn best when their training is challenging to their intellect and that they are able to see how what is being trained can be applied to their day-to-day work.

Kay M Nalla

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Trainer

Kay M Nalla is a Trainer with Sales Excellence Institute. Kay is a MOE approved and certified ACTA trainer and also a WSQ trainer. She holds a LAMDA (Grade 6) in Communications, Diploma in Travel and Ticketing (IATA/UFTAA), Diploma in Aesthetics, LCCI in Marketing from Thames and possesses a Certificate for Personal Grooming. She was also awarded a Super host Certificate from The Singapore Tourism Board.